Frequently Asked Questions

Scribe offers customers their own personalized online environment on which one or more communities can be created for different employees, members, etc. This environment runs on our own platform, which is closed to the outside world. When the end date of a community has been reached, you don’t have to spend hours designing a book yourself in photo book software, but our professional designers design each book individually. We then outsource the printing to a specialized printer. We take almost all the work off your hands.

When you ask us to open a community you send us the colors and logo of your organization and information about the colleague involved and the situation. Once we have created the community, we will send you a link so you can distribute it among colleagues, via email or by placing the link on your intranet.
After a few weeks you will receive a digital preview of the book and you can pass on corrections and wishes to us. And most importantly: you offer the book to the colleague!

We often mention Retirement, Work Anniversary, Farewell and Passing. Other life events are also possible.  Scribe is about an important personal event in the life of a colleague, friend, member or relative.

Scribe also supplies to private individuals: a friends book, ‘liber amicorum’, condolence book, birthday book or, for example, a wedding book.

Once the Scribe book has been offered to the person for whom it is intended, the book will appear digitally in the community so that every participant can view the book online. Many do!

The community has the colleague (or member, friend, relative) at its center. And is also personalized for the organization. The community is specially designed to encourage participants to write beautiful memories about the colleague. Members of the community can also read other people’s posts and that inspires them to write something beautiful themselves. The  community will also ask questions agreed with our customer to prompt more responses.

The community is usually open for three to four weeks for participants to post messages. Sometimes even several months. After that, the community will be available online for another six months. Two years after the opening date, the community plus data will be removed in their entirety due to privacy legislation. Until then, backorders are possible, after that no more.

Everyone who posts will receive an email with a change link. Once someone has posted a message, he can always change it or add a photo, for example.

Having problems with this? Then we are happy to help you.

Our communities are mostly used by companies, institutions and governments. But also by sports clubs, universities and private individuals, for example at wedding parties, birthdays, friends book, liber amicorum or funeral.

Scribe’s communities are available in English, French, German and Dutch. These languages are also supported for the Scribe Books.

Very much so. In practice, we see no difference between the type of work that is performed. Hierarchical relationships also play no role.
And we are just as happy to make a book for the CEO of a multinational as for the foreman on the construction site. This promotes the acceptance of Scribe within an organization: everyone receives ‘the same’ Scribe Book, while each book is unique.

It is best if the link to the community is placed on the organization’s own intranet. But that is not always possible, for example because the book must remain a surprise for the recipient. In that case, you send the link to the participants by email. Scribe will send you a sample invitation by email that you can customize and then send.

Many organizations set up a physical ‘memorial place’ after the death of an employee. For condolence communities we send a QR code that you can print and place on this memorial place. Scan the QR code and you will have direct access to the online condolence community.

You can invite anyone you want to join the community. In practice, we often see business relations such as suppliers and/or customers participating in a community. Each participant can also invite others via the community.

In the event of a death: as soon as possible after the death.

For retirement, jubilee, farewell, etc. we calculate back from the offer date minus 1-2 months.
If you request a community, it will be started the same working day. A community is often open for three to four weeks to collect messages. We then need at least 10 working days to design, print and ship the book. All in all, the entire process can easily take a month: If a colleague retires on July 1, for example, request the book before June 1.

If necessary, there are also ‘rush order’ options. Consult with us and we will almost always find a suitable solution.

All data is used exclusively to make a book and to be able to approach participants by email as part of the community. Not for commercial purposes and data is never resold to third parties. Your data is therefore safe with Scribe. Also check out our privacy policy.

For rates see the ‘pricing’ page and the FAQs there.

We currently offer square books of 22, 25 and 30 cm. There is no price difference. We advise you on the best choice, taking into account the nature of the occasion, number of messages and quality of photography.

Paper types are 200 grams silk, with hard cover. The highest quality!

We also offer a sustainable variant on 190 grams of recycled paper with a linen hard cover. This variant protects the planet, but the paper is not as white and grainier due to the recycling process. Pictures are a little less vibrant. We want to be honest about that. If you choose the sustainable variant, we pay the additional costs.

Scribe normally delivers within 7-10 working days after you have approved the book design. For an additional charge, this process can be accelerated to 4 working days.

For International delivery we always charge the real delivery cost (usually through DHL Express).

Books can be reordered up to two years after the start of the community. If you are not our original client, we always ask our client for permission to deliver the book to you.